Important Information on Viewings
In order to minimise physical contact, the Scottish government have introduced precautionary measures to make the viewing process safer for all parties. Please read on fora brief guide about how to navigate the current rental market. Keep in mind that whilst viewing and moving properties, the safety of you and those around you should remain imperative.
Step 1. Prescreening
Letting agents are encouraged to pre-screen tenants to ensure they are suitable and serious before they are offered a physical viewing. This will mean tenant's provided all the information required to assess their suitability up front.
Step 2. Watching a Virtual Viewing First
Virtual viewings will give you a better feel for the property and determine where you’d like to apply for a physical viewing, from the safety and comfort of your own home.
Step 3. Attending a Controlled Viewing
Once you are invited to an in-person viewing, safety will be priority. You will be advised to wear a face covering, not touch surfaces where possible and adhere to the 2m distancing.
If you have any of the following symptoms, or have been in contact with anyone showing these symptoms in the past 14 days, you will unfortunately be unable to attend a physical viewing:
A high temperature
A new, continuous cough
A loss or change to your sense of smell or taste
If you are attending a physical viewing, your safety is vital. We advise that all parties arrive with a face covering, and wear it at all times during the viewing. You are then responsible to safely dispose or keep your own face covering. This cannot be done inside the property you are viewing.
Important Information regarding Coronavirus (COVID-19) - March 2020
We want to take this opportunity to reach out to all our tenants to assure you at this very uncertain time that we are doing all we can in order to help prevent the spread of COVID-19. We also want to update you on the changes we have implemented within the business and how these will affect you.
Following the announcements made by the UK Government we have taken the decision to close the office at this time. In line with Government advise we will all continue to work from home. We will all still have full access to all our systems, e mails and you will still be able to contact us using the same contact numbers.
PLEASE DO NOT COME TO THE OFFICE AT THIS TIME UNLESS TO DELIVER ITEMS THROUGH THE LETTERBOX.
We have also taken the decision to cancel all non essential appointments at this time and we await further Government guidance on how to proceed in this respect.
Our priority is to continue to provide as full a service as possible to our tenants. We will obviously continue to instruct repairs and maintenance as usual, however we will take extra precautions to ensure the safety of all tenants and contractors. Please bear in mind that Government directives could ultimately take matters out of our hands which could impact on our service levels. We are keeping a close eye on all updates and will endeavour to advise you accordingly as promptly as possible. Please also bear in mind that the provision of repair and maintenance services is dependant upon the availability of service from contractors.
We would ask that all tenants keep themselves updated on the NHS and Government guidelines in relation to containing the spread of Covid-19. If you display any symptoms or require to self isolate, we would ask that you take this into consideration when reporting any issues and we would ask for full disclosure regarding any concerns.
Guidance on the virus and when and how to respond are available at https://www.nhs.uk/conditions/coronavirus-covid-19/ .
There is also advice specific to sharing kitchens and bathrooms available at https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance#use-of-shared-spaces-if-you-live-with-others
If you find yourself in financial difficulty and are unable to pay your rent please contact Linsey as a matter of urgency to discuss.
Contact details are as follows:
tel: 0141 370 9207.
If you are experiencing financial difficulties we encourage you to seek your own advise on any benefits/sick pay you may be entitled to.
You can get free advice from the following:
Citizens Advice Scotland
The Money Advice Service
Scotland's Financial Health Service
We are planning to go ahead with all scheduled check out appointments. Our checkouts are carried out by a third party, so this is dependant on the availability of their service, however at present we believe they are continuing to provide this.
We will continue to monitor the developing situation and keep you updated where this is likely to impact on the provision of our service. We would appreciate your patience and understanding at this time and would again like to reassure you that all of us at Parker Property are committed to providing the best possible service in these uncertain times.
If you have any queries, please email us and we will get back to you as quickly as possible.
We sincerely hope that you and your loved ones remain safe and well during this difficult time.
Libby, Linsey, Nicola, Kate, Gillian and Sally